--- title: "Set Up Missed-Call Text-Back | PointWake CRM Training" description: "Watch Set Up Missed-Call Text-Back (2:29). Configure the foundational workflow that sends a prompt response after an inbound call is missed." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "VideoObject", "name": "Set Up Missed-Call Text-Back", "description": "Watch Set Up Missed-Call Text-Back (2:29). 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[Home](/) 2. [Training Center](/training) 3. [Video Training](/training/videos) 4. Set Up Missed-Call Text-Back PointWake CRM Training Video # Set Up Missed-Call Text-Back Configure the foundational workflow that sends a prompt response after an inbound call is missed. Set Up Missed-Call Text-Back . 2:29 . Intermediate . Messaging Setup . Source: How To Set Up the Missed Call Text Back Feature (LeadConnector) [Explore Missed-Call Text-Back](/services/missed-call-text-back) [Open on YouTube (opens in a new tab) ](https://www.youtube.com/watch?v=F1O9phQZHGc) ## About this video Set Up Missed-Call Text-Back is a 2:29 walkthrough in the PointWake CRM training library. Configure the foundational workflow that sends a prompt response after an inbound call is missed. We keep it on its own page so you can watch it start to finish without hunting through a long list of other lessons. Messaging only works when the phone number and settings are configured correctly. This walkthrough covers that setup step by step. It is filed under Messaging Setup at a intermediate level. It helps to have your account basics in place before you follow along. Platform screens may change. Test the workflow, consent language, sender registration, routing and opt-out handling before enabling it for live traffic. Watch it once to see the full path, then open your own PointWake CRM account and repeat the steps on a real record so the setup sticks. This recording is produced and hosted by LeadConnector, the platform infrastructure behind PointWake CRM. PointWake did not produce the video. We curate the sequence, add the setup context around it and support the work inside your own account. If you would rather not build it yourself, PointWake can configure this part of your account, connect it to the rest of your follow-up and hand it over working. Use the link to explore missed-call text-back below to see how that piece fits the wider system, or head back to the full video library for the next lesson in the track. ## What you will learn - Where set up missed-call text-back lives inside PointWake CRM and what it controls - Configure the foundational workflow that sends a prompt response after an inbound call is missed - How this step connects to the rest of your lead follow-up so nothing is handled twice - The caution to keep in mind: Platform screens may change. Test the workflow, consent language, sender registration, routing and opt-out handling before enabling it for live traffic. - What to check afterwards before you rely on it with real customers [Back to the full video library](/training/videos)[Explore PointWake CRM](/crm)[Training Center](/training)[Book a Free 15-Minute Discovery Call](/book) ### PointWake PointWake helps small businesses stop losing leads and wasting time by reviewing broken workflows, building the right fix plan, implementing CRM automation and AI where they truly fit, and training teams to use the system correctly. ![HIPAA-enabled environment available](/assets/hipaa-enabled-badge-BwMF6C6Q.png) HIPAA-enabled CRM and communications options available for qualifying healthcare clients. 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