--- title: "Set Up Reputation Management | PointWake CRM Training" description: "Watch Set Up Reputation Management (8:49). Connect review platforms, configure request timing and manage responses from one system." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "VideoObject", "name": "Set Up Reputation Management", "description": "Watch Set Up Reputation Management (8:49). 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[Home](/) 2. [Training Center](/training) 3. [Video Training](/training/videos) 4. Set Up Reputation Management PointWake CRM Training Video # Set Up Reputation Management Connect review platforms, configure request timing and manage responses from one system. Set Up Reputation Management . 8:49 . Intermediate . Reviews and Marketing . Source: How To Set Up and Use Reputation Management (LeadConnector) [Explore Google Business Profile Services](/marketing/google-business-profile) [Open on YouTube (opens in a new tab) ](https://www.youtube.com/watch?v=rfW_voE-h6U) ## About this video Set Up Reputation Management is a 8:49 walkthrough in the PointWake CRM training library. Connect review platforms, configure request timing and manage responses from one system. We keep it on its own page so you can watch it start to finish without hunting through a long list of other lessons. Reviews and steady marketing decide how many people call you in the first place. This walkthrough shows the tools that ask for reviews and keep your name in front of past customers. It is filed under Reviews and Marketing at a intermediate level. It helps to have your account basics in place before you follow along. Watch it once to see the full path, then open your own PointWake CRM account and repeat the steps on a real record so the setup sticks. This recording is produced and hosted by LeadConnector, the platform infrastructure behind PointWake CRM. PointWake did not produce the video. We curate the sequence, add the setup context around it and support the work inside your own account. If you would rather not build it yourself, PointWake can configure this part of your account, connect it to the rest of your follow-up and hand it over working. Use the link to explore google business profile services below to see how that piece fits the wider system, or head back to the full video library for the next lesson in the track. ## What you will learn - Where set up reputation management lives inside PointWake CRM and what it controls - Connect review platforms, configure request timing and manage responses from one system - How this step connects to the rest of your lead follow-up so nothing is handled twice - What to check afterwards before you rely on it with real customers [Back to the full video library](/training/videos)[Explore PointWake CRM](/crm)[Training Center](/training)[Book a Free 15-Minute Discovery Call](/book) ### PointWake PointWake helps small businesses stop losing leads and wasting time by reviewing broken workflows, building the right fix plan, implementing CRM automation and AI where they truly fit, and training teams to use the system correctly. ![HIPAA-enabled environment available](/assets/hipaa-enabled-badge-BwMF6C6Q.png) HIPAA-enabled CRM and communications options available for qualifying healthcare clients. 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