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4.  Update Missed-Call Text-Back Settings 

PointWake CRM Training Video

# Update Missed-Call Text-Back Settings

Review where the missed-call response settings are located and how to update the message configuration.

Update Missed-Call Text-Back Settings . 0:33 . Intermediate . Messaging Setup . Source: How to Update the Missed Call Text Back Settings (LeadConnector)

[Ask PointWake to Configure It](/services/missed-call-text-back) [Open on YouTube (opens in a new tab) ](https://www.youtube.com/watch?v=pSAgztqnqKM)

## About this video

Update Missed-Call Text-Back Settings is a 0:33 walkthrough in the PointWake CRM training library. Review where the missed-call response settings are located and how to update the message configuration. We keep it on its own page so you can watch it start to finish without hunting through a long list of other lessons.

Messaging only works when the phone number and settings are configured correctly. This walkthrough covers that setup step by step. It is filed under Messaging Setup at a intermediate level. It helps to have your account basics in place before you follow along. Screen labels may change as the platform is updated. Verify the current settings and test the complete workflow. Watch it once to see the full path, then open your own PointWake CRM account and repeat the steps on a real record so the setup sticks.

This recording is produced and hosted by LeadConnector, the platform infrastructure behind PointWake CRM. PointWake did not produce the video. We curate the sequence, add the setup context around it and support the work inside your own account. If you would rather not build it yourself, PointWake can configure this part of your account, connect it to the rest of your follow-up and hand it over working. Use the link to ask pointwake to configure it below to see how that piece fits the wider system, or head back to the full video library for the next lesson in the track.

## What you will learn

-   Where update missed-call text-back settings lives inside PointWake CRM and what it controls 
-   Review where the missed-call response settings are located and how to update the message configuration 
-   How this step connects to the rest of your lead follow-up so nothing is handled twice 
-   The caution to keep in mind: Screen labels may change as the platform is updated. Verify the current settings and test the complete workflow. 
-   What to check afterwards before you rely on it with real customers 

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