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      <video:title><![CDATA[What PointWake CRM Does]]></video:title>
      <video:description><![CDATA[Watch What PointWake CRM Does (2:13). See how lead capture, conversations, calendars, pipelines, payments, reviews and automation work together inside PointWake CRM.]]></video:description>
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  <url>
    <loc>https://pointwake.com/training/videos/mobile-app-walkthrough</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/UMICdsIuY2A/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Mobile App Walkthrough]]></video:title>
      <video:description><![CDATA[Watch Mobile App Walkthrough (4:50). Manage contacts, conversations, appointments, payments and pipeline activity from the mobile app.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/UMICdsIuY2A</video:player_loc>
      <video:duration>290</video:duration>
      <video:publication_date>2026-03-11T21:29:37Z</video:publication_date>
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  <url>
    <loc>https://pointwake.com/training/videos/contacts-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/8rjx03ePSzg/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Contacts Overview]]></video:title>
      <video:description><![CDATA[Watch Contacts Overview (4:14). Understand the central customer database and how each record connects to messages, appointments, opportunities and payments.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/8rjx03ePSzg</video:player_loc>
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  <url>
    <loc>https://pointwake.com/training/videos/conversations-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/tahPMrbcyXQ/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Conversations Overview]]></video:title>
      <video:description><![CDATA[Watch Conversations Overview (4:26). Manage SMS, email, chat and connected social conversations from one unified inbox.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/tahPMrbcyXQ</video:player_loc>
      <video:duration>266</video:duration>
      <video:publication_date>2026-04-21T20:25:22Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
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    <loc>https://pointwake.com/training/videos/opportunities-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/fd_VlMUF1Zk/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Opportunities Overview]]></video:title>
      <video:description><![CDATA[Watch Opportunities Overview (4:12). Track leads and deals through a visual pipeline with clear stages, ownership, value and status.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/fd_VlMUF1Zk</video:player_loc>
      <video:duration>252</video:duration>
      <video:publication_date>2026-04-27T19:16:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  <url>
    <loc>https://pointwake.com/training/videos/calendars-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/i-i2b_E3GKw/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Calendars Overview]]></video:title>
      <video:description><![CDATA[Watch Calendars Overview (5:42). Configure availability, appointments, team routing and calendar-connected automations.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/i-i2b_E3GKw</video:player_loc>
      <video:duration>342</video:duration>
      <video:publication_date>2026-04-24T16:53:56Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  </url>
  <url>
    <loc>https://pointwake.com/training/videos/dashboards-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/vNn7oGyv-GA/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Dashboards Overview]]></video:title>
      <video:description><![CDATA[Watch Dashboards Overview (5:14). Learn where to review important CRM activity, performance indicators and day-to-day operational visibility.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/vNn7oGyv-GA</video:player_loc>
      <video:duration>314</video:duration>
      <video:publication_date>2026-04-21T20:25:35Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  <url>
    <loc>https://pointwake.com/training/videos/automation-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/zq86coq-W4E/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Automation Overview]]></video:title>
      <video:description><![CDATA[Watch Automation Overview (4:21). Learn how triggers, actions, branches and workflows connect contacts, conversations, calendars and pipelines.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/zq86coq-W4E</video:player_loc>
      <video:duration>261</video:duration>
      <video:publication_date>2026-05-01T00:55:33Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  </url>
  <url>
    <loc>https://pointwake.com/training/videos/missed-calls-and-after-hours-coverage</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/EB2vCwfss6E/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Missed Calls and After-Hours Coverage]]></video:title>
      <video:description><![CDATA[Watch Missed Calls and After-Hours Coverage (6:45). See how missed-call text-back, AI assistance, booking and handoff can protect leads when the team cannot answer.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/EB2vCwfss6E</video:player_loc>
      <video:duration>405</video:duration>
      <video:publication_date>2026-02-19T20:08:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  </url>
  <url>
    <loc>https://pointwake.com/training/videos/reduce-no-shows-and-improve-appointment-booking</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/W6Vy4gOy_FQ/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Reduce No-Shows and Improve Appointment Booking]]></video:title>
      <video:description><![CDATA[Watch Reduce No-Shows and Improve Appointment Booking (4:21). Use confirmations and reminders across connected channels to increase appointment attendance.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/W6Vy4gOy_FQ</video:player_loc>
      <video:duration>261</video:duration>
      <video:publication_date>2026-02-19T19:50:56Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  </url>
  <url>
    <loc>https://pointwake.com/training/videos/faq-automation-and-inbox-overload-relief</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/JSfQ_ESthsw/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[FAQ Automation and Inbox Overload Relief]]></video:title>
      <video:description><![CDATA[Watch FAQ Automation and Inbox Overload Relief (8:24). Answer common questions faster using messaging automation, a knowledge base, AI tools and the unified inbox.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/JSfQ_ESthsw</video:player_loc>
      <video:duration>504</video:duration>
      <video:publication_date>2026-02-19T19:42:12Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/automated-lead-nurture-campaigns</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/hc5w7ILH79g/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Automated Lead-Nurture Campaigns]]></video:title>
      <video:description><![CDATA[Watch Automated Lead-Nurture Campaigns (2:55). Build email and SMS sequences that follow up consistently after the right trigger or customer action.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/hc5w7ILH79g</video:player_loc>
      <video:duration>175</video:duration>
      <video:publication_date>2025-01-29T00:01:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
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  </url>
  <url>
    <loc>https://pointwake.com/training/videos/set-up-multichannel-communication</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/R6eDZM_9EDM/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Set Up Multichannel Communication]]></video:title>
      <video:description><![CDATA[Watch Set Up Multichannel Communication (2:56). Configure email, phone, SMS and other communication channels so conversations can be managed together.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/R6eDZM_9EDM</video:player_loc>
      <video:duration>176</video:duration>
      <video:publication_date>2025-01-28T23:47:40Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/send-your-first-sms-campaign</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/sNXJ9Vf0k8o/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Send Your First SMS Campaign]]></video:title>
      <video:description><![CDATA[Watch Send Your First SMS Campaign (2:42). Learn the mechanics of SMS workflows, templates, personalization and scheduling.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/sNXJ9Vf0k8o</video:player_loc>
      <video:duration>162</video:duration>
      <video:publication_date>2025-01-28T23:57:33Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/a2p-10dlc-registration</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/eP9JS0dPAb4/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[A2P 10DLC Registration]]></video:title>
      <video:description><![CDATA[Watch A2P 10DLC Registration (5:42). Understand the foundational registration process used for business texting on United States phone numbers.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/eP9JS0dPAb4</video:player_loc>
      <video:duration>342</video:duration>
      <video:publication_date>2023-08-23T18:41:45Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/reputation-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/TEyYZM_P7A8/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Reputation Overview]]></video:title>
      <video:description><![CDATA[Watch Reputation Overview (3:34). Connect review platforms, monitor feedback and send review requests using SMS, email, links or QR codes.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/TEyYZM_P7A8</video:player_loc>
      <video:duration>214</video:duration>
      <video:publication_date>2026-05-01T19:07:10Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/set-up-reputation-management</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/rfW_voE-h6U/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Set Up Reputation Management]]></video:title>
      <video:description><![CDATA[Watch Set Up Reputation Management (8:49). Connect review platforms, configure request timing and manage responses from one system.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/rfW_voE-h6U</video:player_loc>
      <video:duration>529</video:duration>
      <video:publication_date>2024-04-05T16:19:08Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/capture-leads-with-facebook-and-instagram-ads</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/O47yhPSfo6k/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Capture Leads with Facebook and Instagram Ads]]></video:title>
      <video:description><![CDATA[Watch Capture Leads with Facebook and Instagram Ads (3:00). Connect social lead forms to the CRM, map contact fields and trigger follow-up when a lead submits.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/O47yhPSfo6k</video:player_loc>
      <video:duration>180</video:duration>
      <video:publication_date>2025-12-19T16:52:56Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/manage-social-posts-in-one-place</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/WbooNBXDb5U/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Manage Social Posts in One Place]]></video:title>
      <video:description><![CDATA[Watch Manage Social Posts in One Place (1:58). Connect supported social channels and create, organize or schedule posts from one planning area.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/WbooNBXDb5U</video:player_loc>
      <video:duration>118</video:duration>
      <video:publication_date>2025-01-29T00:14:12Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/sites-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/s38JiWnKLpk/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Sites Overview]]></video:title>
      <video:description><![CDATA[Watch Sites Overview (4:27). Explore websites, funnels, forms, surveys, chat widgets, quizzes and QR codes connected to CRM workflows.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/s38JiWnKLpk</video:player_loc>
      <video:duration>267</video:duration>
      <video:publication_date>2026-05-01T15:52:18Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/create-a-new-form</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/nB03YreHaCw/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Create a New Form]]></video:title>
      <video:description><![CDATA[Watch Create a New Form (3:16). Build a form, add contact and custom fields, style it and connect the submission to the CRM.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/nB03YreHaCw</video:player_loc>
      <video:duration>196</video:duration>
      <video:publication_date>2024-04-05T16:07:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/engage-website-visitors-with-live-chat</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/YPLgnCV5h5w/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Engage Website Visitors with Live Chat]]></video:title>
      <video:description><![CDATA[Watch Engage Website Visitors with Live Chat (2:12). Create and install a chat widget that sends website conversations into the CRM inbox.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/YPLgnCV5h5w</video:player_loc>
      <video:duration>132</video:duration>
      <video:publication_date>2025-01-29T00:43:06Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/ai-agents-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Pa6qKhpPH5g/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[AI Agents Overview]]></video:title>
      <video:description><![CDATA[Watch AI Agents Overview (4:17). Introduce voice and conversation agents for answering inquiries, qualifying leads, booking and routing.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Pa6qKhpPH5g</video:player_loc>
      <video:duration>257</video:duration>
      <video:publication_date>2026-04-30T22:15:23Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/ai-studio-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/dCndnypYyHQ/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[AI Studio Overview]]></video:title>
      <video:description><![CDATA[Watch AI Studio Overview (4:46). Explore prompt-based tools for creating and revising landing pages, websites and interactive experiences.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/dCndnypYyHQ</video:player_loc>
      <video:duration>286</video:duration>
      <video:publication_date>2026-04-30T21:23:42Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/ask-ai-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Mro_dGdnInI/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Ask AI Overview]]></video:title>
      <video:description><![CDATA[Watch Ask AI Overview (3:34). Use the platform assistant for feature guidance, operational questions and drafting common business content.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Mro_dGdnInI</video:player_loc>
      <video:duration>214</video:duration>
      <video:publication_date>2026-04-21T20:25:30Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/reporting-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/T-H7I7pzFh0/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Reporting Overview]]></video:title>
      <video:description><![CDATA[Watch Reporting Overview (3:35). Learn where to review platform reports and use operational activity data to understand what needs attention.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/T-H7I7pzFh0</video:player_loc>
      <video:duration>215</video:duration>
      <video:publication_date>2026-05-01T19:45:13Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/improve-reputation-and-reviews</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/oFNXwOYn7Fk/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Improve Reputation and Reviews]]></video:title>
      <video:description><![CDATA[Watch Improve Reputation and Reviews (2:57). Use review requests and centralized feedback management to build a more consistent reputation process.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/oFNXwOYn7Fk</video:player_loc>
      <video:duration>177</video:duration>
      <video:publication_date>2026-02-19T19:47:15Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/move-deals-through-a-streamlined-sales-pipeline</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/hoaAWf-59Wg/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Move Deals Through a Streamlined Sales Pipeline]]></video:title>
      <video:description><![CDATA[Watch Move Deals Through a Streamlined Sales Pipeline (2:56). Organize opportunities into clear stages so the team can see ownership, status and the next action.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/hoaAWf-59Wg</video:player_loc>
      <video:duration>176</video:duration>
      <video:publication_date>2025-01-29T01:03:47Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/book-more-appointments-with-automated-scheduling</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/IUn1WKsJo3Q/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Book More Appointments with Automated Scheduling]]></video:title>
      <video:description><![CDATA[Watch Book More Appointments with Automated Scheduling (2:42). Connect calendars and booking automation so prospects can select an available time without manual back-and-forth.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/IUn1WKsJo3Q</video:player_loc>
      <video:duration>162</video:duration>
      <video:publication_date>2025-01-29T00:54:05Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/create-a-new-contact</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/ODpWKAG4y50/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Create a New Contact]]></video:title>
      <video:description><![CDATA[Watch Create a New Contact (1:47). Create and complete a contact record so communication, appointments and opportunities remain connected.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/ODpWKAG4y50</video:player_loc>
      <video:duration>107</video:duration>
      <video:publication_date>2025-01-29T00:48:07Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/build-a-lead-capture-funnel</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/s6VaiEzgQCQ/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Build a Lead-Capture Funnel]]></video:title>
      <video:description><![CDATA[Watch Build a Lead-Capture Funnel (3:00). Build a focused funnel that captures lead information and connects each submission to CRM follow-up.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/s6VaiEzgQCQ</video:player_loc>
      <video:duration>180</video:duration>
      <video:publication_date>2025-01-29T00:36:01Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/launch-a-professional-website</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Tzi4K_bVhqY/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Launch a Professional Website]]></video:title>
      <video:description><![CDATA[Watch Launch a Professional Website (2:54). Review the basic process for building, configuring and publishing a website through the platform.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Tzi4K_bVhqY</video:player_loc>
      <video:duration>174</video:duration>
      <video:publication_date>2025-01-29T00:27:56Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/import-and-engage-existing-contacts</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Z9czjQciM_8/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Import and Engage Existing Contacts]]></video:title>
      <video:description><![CDATA[Watch Import and Engage Existing Contacts (2:59). Import an existing contact list and prepare those records for organized communication and follow-up.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Z9czjQciM_8</video:player_loc>
      <video:duration>179</video:duration>
      <video:publication_date>2025-01-29T00:32:02Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/accept-payments-with-a-custom-payment-link</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/MAhgTmEtxnE/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Accept Payments with a Custom Payment Link]]></video:title>
      <video:description><![CDATA[Watch Accept Payments with a Custom Payment Link (1:28). Create a shareable payment link that lets a customer complete an approved transaction online.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/MAhgTmEtxnE</video:player_loc>
      <video:duration>88</video:duration>
      <video:publication_date>2025-01-29T00:58:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/payments-overview</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/xu8w4UzjeRU/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Payments Overview]]></video:title>
      <video:description><![CDATA[Watch Payments Overview (3:36). Review the platform's central payments area and the tools available for collecting and tracking customer payments.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/xu8w4UzjeRU</video:player_loc>
      <video:duration>216</video:duration>
      <video:publication_date>2026-04-30T19:32:58Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/generate-and-send-professional-invoices</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/UIEHrFa5caE/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Generate and Send Professional Invoices]]></video:title>
      <video:description><![CDATA[Watch Generate and Send Professional Invoices (2:16). Create an invoice, send it to a customer and track payment activity from the platform.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/UIEHrFa5caE</video:player_loc>
      <video:duration>136</video:duration>
      <video:publication_date>2025-01-29T00:39:36Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/start-collecting-payments-with-stripe</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/AckCNiLgBS8/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Start Collecting Payments with Stripe]]></video:title>
      <video:description><![CDATA[Watch Start Collecting Payments with Stripe (0:58). Connect an approved Stripe account so supported payment features can process transactions.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/AckCNiLgBS8</video:player_loc>
      <video:duration>58</video:duration>
      <video:publication_date>2025-01-28T23:42:41Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/use-text-to-pay</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/SPGtm8TOZec/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Use Text-to-Pay]]></video:title>
      <video:description><![CDATA[Watch Use Text-to-Pay (0:46). Send a supported payment request through a customer conversation after payments and messaging have been configured.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/SPGtm8TOZec</video:player_loc>
      <video:duration>46</video:duration>
      <video:publication_date>2024-04-05T16:15:05Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/purchase-a-business-phone-number</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/_91M52ih99s/hqdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Purchase a Business Phone Number]]></video:title>
      <video:description><![CDATA[Watch Purchase a Business Phone Number (1:23). Select and purchase a supported business number for calls, messaging and connected workflows.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/_91M52ih99s</video:player_loc>
      <video:duration>83</video:duration>
      <video:publication_date>2023-05-16T17:37:15Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/set-up-missed-call-text-back</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/F1O9phQZHGc/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Set Up Missed-Call Text-Back]]></video:title>
      <video:description><![CDATA[Watch Set Up Missed-Call Text-Back (2:29). Configure the foundational workflow that sends a prompt response after an inbound call is missed.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/F1O9phQZHGc</video:player_loc>
      <video:duration>149</video:duration>
      <video:publication_date>2023-05-10T18:29:59Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/update-missed-call-text-back-settings</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/pSAgztqnqKM/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Update Missed-Call Text-Back Settings]]></video:title>
      <video:description><![CDATA[Watch Update Missed-Call Text-Back Settings (0:33). Review where the missed-call response settings are located and how to update the message configuration.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/pSAgztqnqKM</video:player_loc>
      <video:duration>33</video:duration>
      <video:publication_date>2024-04-05T16:09:50Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/connect-a-root-domain</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Qg1hI_hhWY0/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Connect a Root Domain]]></video:title>
      <video:description><![CDATA[Watch Connect a Root Domain (2:55). Connect a root domain to the account so websites and funnels can publish on the intended address.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Qg1hI_hhWY0</video:player_loc>
      <video:duration>175</video:duration>
      <video:publication_date>2023-05-03T18:33:48Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/connect-your-google-business-profile</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/Zjj19iXlEQQ/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Connect Your Google Business Profile]]></video:title>
      <video:description><![CDATA[Watch Connect Your Google Business Profile (3:06). Connect the business profile so supported reputation and customer-engagement features can work with the account.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/Zjj19iXlEQQ</video:player_loc>
      <video:duration>186</video:duration>
      <video:publication_date>2021-11-22T15:38:07Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
  <url>
    <loc>https://pointwake.com/training/videos/how-a-houston-business-automated-its-workflow-with-pointwake</loc>
    <video:video>
      <video:thumbnail_loc>https://i.ytimg.com/vi/vAr0iZFRrec/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[How a Houston Business Automated Its Workflow with PointWake]]></video:title>
      <video:description><![CDATA[Watch How a Houston Business Automated Its Workflow with PointWake (0:45). A Houston small business owner explains how PointWake audited the day-to-day workflow and automated the follow-up steps that kept slipping.]]></video:description>
      <video:player_loc allow_embed="yes">https://www.youtube-nocookie.com/embed/vAr0iZFRrec</video:player_loc>
      <video:duration>45</video:duration>
      <video:publication_date>2026-07-22T17:15:20Z</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
      <video:live>no</video:live>
    </video:video>
  </url>
</urlset>
