Privacy Policy

PRIVACY POLICY

Last updated: [October 20, 2025]

Welcome to PointWake Innovations (“PointWake,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://pointwake.com, interact with our forms, or use our services.
PointWake Innovations is based in San Antonio, Texas, and follows applicable U.S. and Texas privacy laws.

1. Information We Collect

Information you provide. When you submit a form, schedule a call, or request information, we may collect your name, email address, phone number, business details, and any message you provide.

Automatically collected data. Our site may log your IP address, browser type, device data, and usage patterns through cookies and analytics tools.

Third-party sources. We may receive limited data from advertising or analytics partners for performance tracking.

2. How We Use Your Information

We use collected information to:

Deliver requested services and respond to inquiries

Send updates or marketing communications you opt into

Improve our site experience and performance

Meet legal and regulatory requirements

We do not sell personal information.

3. How We Share Information

We may share data only with:

Service providers who host, analyze, or support our systems under confidentiality agreements

Legal authorities when required to comply with law or protect rights and safety

Business transfers if PointWake undergoes a merger or acquisition

4. Cookies & Tracking

We use cookies and similar tools to remember preferences and analyze traffic. You can adjust cookie settings through your browser. Disabling cookies may limit some functions.

5. Data Storage & Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection. Data may be stored on servers located in the United States.

6. Your Rights & Choices

If you live in Texas or elsewhere in the U.S., you may:

Request access or correction of your information

Ask that we delete your personal information (subject to legal limits)

Opt out of marketing emails by clicking “unsubscribe” at the bottom of any email

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors. If we learn that a child under 18 has provided data, we will delete it promptly.

8. Third-Party Services

Our website may link to or embed third-party tools (such as analytics or automation partners). Each third party maintains its own privacy policy. We encourage you to review their policies for details on their data practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent revision. Your continued use of our site after changes means you accept those updates.

10. Contact Us

PointWake Innovations
San Antonio, TX
📧 [email protected]