PointWake CRM Training Video
Improve Reputation and Reviews
Use review requests and centralized feedback management to build a more consistent reputation process.
Improve Reputation and Reviews . 2:57 . Beginner . Reputation and Local Presence . Source: Improve Reputation & Reviews (LeadConnector)
About this video
Improve Reputation and Reviews is a 2:57 walkthrough in the PointWake CRM training library. Use review requests and centralized feedback management to build a more consistent reputation process. We keep it on its own page so you can watch it start to finish without hunting through a long list of other lessons.
Local search and reviews work together. This walkthrough covers the connection and settings behind that part of your presence. It is filed under Reputation and Local Presence at a beginner level. No prior setup knowledge is needed to follow along. Watch it once to see the full path, then open your own PointWake CRM account and repeat the steps on a real record so the setup sticks.
This recording is produced and hosted by LeadConnector, the platform infrastructure behind PointWake CRM. PointWake did not produce the video. We curate the sequence, add the setup context around it and support the work inside your own account. If you would rather not build it yourself, PointWake can configure this part of your account, connect it to the rest of your follow-up and hand it over working. Use the link to explore reputation services below to see how that piece fits the wider system, or head back to the full video library for the next lesson in the track.
What you will learn
- Where improve reputation and reviews lives inside PointWake CRM and what it controls
- Use review requests and centralized feedback management to build a more consistent reputation process
- How this step connects to the rest of your lead follow-up so nothing is handled twice
- What to check afterwards before you rely on it with real customers