PointWakeMed Spas Operations
Operational consulting for med spas businesses
We fix the operational gaps that cost med spas businesses leads, revenue, and sanity.
Common pain points
- High-value leads inquire but never book a consultation
- Membership and package follow-up is inconsistent
- Front desk handles too many tasks to give proper phone attention
- No system to reactivate past clients for new treatments
How we fix it
Diagnose
We map the inquiry-to-booking journey and identify where high-value prospects ghost.
Systemize
We redesign the consultation booking flow, membership renewal process, and client reactivation sequences.
Automate
We automate consultation follow-ups, treatment reminders, and reactivation campaigns that keep the schedule full.
Every day you wait, broken follow-up keeps costing you money.
If leads are going cold, repetitive work is draining payroll, or your team is working around systems instead of using them, the leak is still there.